Privacy Policy

Last updated: 2018-05-18


Vizzlo's mission is to develop great tools and services that help our users to be more productive and successful. We are convinced that a fair relationship with our users is very important. Therefore, we are fully committed to protect your privacy and to communicate how we collect and process data transparently.

This Privacy Policy (“Policy”) describes how Vizzlo GmbH (“Vizzlo,” “we,” or “us”) collects and processes personal information. The Policy applies when you use our websites, mobile applications, online products, software plug-ins and native software (collectively, the “Services”).

Information that you provide to us

When you interact with us through the Services, we may collect information that you provide, such as when you:

The types of personal information that you provide may include:

The content you provide when you use the Services: Vizzlo stores, processes and maintains data that you enter or upload using the Services—including previous versions of your data. We also store metadata like comments, ratings, sharing lists, timestamps and other data related to your account, your documents, or your collaboration activities.

Information that we collect automatically from you

Our system (aided by the use of browser cookies) may automatically record certain information about your use of the Services, such as:

We may also collect automated error reports in the case of software malfunction. Such error reports may contain information about your usage of the Services and may be reviewed by Vizzlo employees to help resolve problems with the Services.

Information we collect from third parties

We may obtain information from other sources and combine that with information we collect through the Services. For example, if you create or log into your account through a third-party social networking site, we will have access to your email address, in accordance with the authorization procedures determined by such third-party social networking site.

If you subscribe for a paid account, we may receive information about your purchase from our third-party payment processors. This information will not include your full credit card information.

We use analytics services and software provided by third parties to help us understand how users access and use the Services. These tools and services place browser cookies, tracking pixels, or related technology on our Services to enable them to track usage data. The data collected typically includes information such as your interface usage (e.g., displayed dialogs or clicks on UI elements) and basic access information (e.g., browser version, IP address, date and time of access, cookie ID, referrer URL, etc.).

Unsolicited information

You may provide us with ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential, and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

How do we use your information

The information that you provided to us or that we collected from you or third parties is used for the purposes described in this Policy or otherwise disclosed to you in connection with the Services. Such uses may include for example:

Data you create or upload to Vizzlo may—based on the visibility settings of your documents—be read, copied, used and redistributed by people you know or by people you do not know. Use care when disclosing personal or sensitive information which may identify you or anyone else.

We may review public documents for diagnostics and product improvement purposes. Private documents may only be reviewed by our staff with your explicit consent for troubleshooting purposes.

Your personal data will be retained until: (i) you actively exercise your rights to delete them as listed below, or (ii) your account is terminated.

When do we share your information

We do not sell your personal information.

We may share personal information in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

How do we keep your data secure

Vizzlo takes all reasonable steps to ensure that your data remains available to you only and to protect it from loss, misuse, and unauthorized access, disclosure, alteration and destruction. The actual safeguards in place are documented in our Security Policy.


The protection of the privacy of young children is very important. Our Services are not directed to children younger than 16 years. We do not knowingly collect personal information from children under the age of 16 without parental consent. If you are under the age of 16 years, then please do not use the Services at any time or in any manner. If we learn that personal information has been collected on the Service from persons under 16 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian of a child under the age of 16 and believe he or she has disclosed personal information to us, please contact us at

Your choices and your rights

With regards to how we handle your personal information, you have several choices available. Exercise your rights by changing your account settings or getting in touch with us at

European Union General Data Protection Regulation (GDPR) compliance

If you are located in specific countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights concerning your personal data, subject to any exemptions provided by the law, including the rights to:

You can usually access, correct, or delete your personal data using your account settings and tools that we offer. However, if you aren’t able to do that, or you would like to contact us about one of the other rights above, please contact us at

There are several reasons, why we may be obliged to use your personal information, such as:

How to reach us

To execute your rights or for any questions about privacy related topics please contact us

Vizzlo GmbH
Legal / Data Protection Office
Hall 6, 2nd floor
Spinnereistrasse 7
04179 Leipzig